Shine Up Detailing – Privacy Policy

Last Updated: [2025/11/28]

Shine Up Detailing is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

We may collect the following information when you contact us, book a service, or interact with our website/social media:

• Name
• Phone number
• Email address
• Vehicle details
• Service history
• Payment information (processed securely by third-party providers)
• Any messages or photos you send to us

2. How We Use Your Information

We use your information to:

• Confirm bookings and communicate about appointments
• Provide detailing services
• Send reminders, updates, and follow-up messages
• Improve our services and customer experience
• Process payments through secure third-party processors
• Respond to questions or support requests

We do not sell your information.

3. How Your Information Is Stored

• Your information is stored securely on encrypted devices or trusted platforms (e.g., booking systems, payment processors).
• Only authorized staff have access.
• We keep information only as long as needed for business and legal purposes.

4. Sharing Your Information

We may share your information with:

• Payment processors (e.g., Square, Stripe)
• Booking platforms
• Advertising platforms (e.g., Meta, Google) for service-related messaging or remarketing
• Legal authorities if required by law

We never sell or trade your personal data.

5. Cookies & Tracking (if using a website)

If our website uses cookies, they may track:

• Basic site usage
• Website performance
• Analytics for improving customer experience

You can disable cookies through your browser settings.

6. Your Rights

You can request at any time:

• To see what personal information we have
• To update or correct your information
• To have your information deleted
• To opt out of promotional messages

7. Security

We use reasonable physical and digital protections to keep your information safe.
However, no system is 100% secure, and you share information at your own discretion.

8. Contact Us

For questions or privacy requests, contact:

Shine Up Detailing
Email: shineupdetails@gmail.com
Phone: 613-885-0076
Location: Prince Edward County, Ontario